Training: How to maximize business opportunities by generative AI and ChatGPT
Course Outlines 課程大綱:
- Explore Key components of Generative AI – LLM, Token, Prompt Engineering and interfaces
- Tail made the ChatGPT responses for your business model and strategy
- Get high quality results by advanced prompt engineering
- Use cases sharing – build robust Chatbot knowledge database for customer service
- Development innovative and relevant content marketing by generative AI
- Build creative graphics and business checklist by advanced prompt skills
- Future roadmap for Next Generative AI
CPD Hours: 2
Mr Ben Wong
Principal Consultant of Security Consulting Services Ltd.
Ben has over 25 years of IT e-Banking, Digital Transformation and change management experience. He delivers consultancy and training services to various countries digital solutions particularly in customer journey, security control and governance, risk management, project & change management.
He was taking various senior distribution technology roles for different banking and insurance companies including HSBC, BNP Paribas, Barclays, Bank of China, Manulife to manage project governance and risk control framework, advice on security solution including cloud base solution, remote access control, mobile device management and manage the CRM platform revamp on portal migration, content management and search engine optimization.
He also has strong experiences in Business Planning and Data Analytics, Evaluate Risk and security solution for e-Transaction platform, act as regional platform product owner and certified in design thinking, call center & change manager.